Remote Helper questions & answers

Remote Helper is a client for the Remote HD iPhone app
S
Question by Stephen Murawski
276 views
October 13, 2011

I am having a really hard time getting this software to install. I am using Windows 7 Ultimate 64bit and the installation status bar of the software freezes at about 75% and remains there indefinitely. I have let it stay in this state for up to an hour and nothing. In the Task Manager says that is "Not Responding". On the contrary, it says this software installation is still running. Alas, I finally give up and reboot and nothing was installed. Can you please help?

A
Answer by Aiden McLeod

This application strongly depends on NET Framework 4 and Bonjour service. These are the requirements for the application to work correctly. If you don't have them, you can use the official website to download them. You can also download the software's package from the same location and make sure that when installation takes place, the setup is launched as Administrator.

See more questions & answers

Ask a question about Remote Helper

Alternative downloads

HP Support Assistant
Free
rating

Maintain the performance of your computer.

NVIDIA PhysX System Software
Free
rating

NVIDIA PhysX puts some extra gaming power in your computer.

Canon My Printer
Free
rating

Provides access to printers functions from the Taskbar.